About Our Products

Does the price of products change?

If there is a price change after placing the order, a notification will be sent to the registered e-mail address.

Is it possible to order products that are not listed on the website?

It is not possible to order products other than those listed on the website.

Why is the product originally advertised on the website now sold out?

We deal with the products that are published. If a product is sold out, a notification will be sent by e-mail.

About Order and Payment

Please tell me about the e-mail I will be receiving after placing the order.

A notification about the amount and payment method will be sent.

Can I order by phone?

We do not accept orders by phone. Please send your inquiry through the Inquiry form.

Solving Issues

The received item is different from the order content. What should I do?

We apologize for the inconvenience. Please let us know by e-mail through the Inquiry Form.

The goods that were shipped were damaged or soiled.

We apologize for the inconvenience. Please let us know by e-mail through the Inquiry Form.