Purchase from product page
Order confirmation e-mail (sent automatically)
After the contents are confirmed we will send an e-mail with the amount that also includes the shipping charge, etc.
The shipments are made within 7 days after the order date (upon confirming the receipt of payment).
However, in case a delay occurs until the parcel is delivered, we kindly request your understanding in advance.
The shipping charges will be provided within the e-mail response with the total sum (product price + shipping charges) upon receiving the order e-mail.
If the contents are in order, please proceed with the payment by bank transfer.
We are unable to process exchange due to customer’s convenience.
Stains, scratches, breakage, usage upon delivery.
Later than six days upon product delivery.
When return is made without prior notification.
Only when breakage occurs during shipping, or stains and breakage are our fault, and a mistake has been made while processing the order.
In such case, the return shipping charges shall be covered by our company. Please contact us by phone within 5 days after product delivery.